Legal
Privacy Policy
This policy explains what personal data Taxi Belek Transfer ("we") collects when you use taxibelektransfer.com or book a transfer, why we collect it, and the rights you have over it. Last updated: September 11, 2026.
1. Who we are
Taxi Belek Transfer is a private transfer service operating in Belek, Antalya, Türkiye. For any privacy question or request, contact us at [email protected] or on WhatsApp at +90 551 464 26 32.
2. What data we collect
- Booking data you send us — name, phone number, pickup and drop-off locations, travel date and time, flight number, passenger count, luggage details and any special requests (for example child seat ages). This is sent by you via WhatsApp, phone, e-mail or the booking form.
- Technical data — our web server records standard access logs (IP address, requested page, browser type, timestamp) for security and error diagnosis.
- Anonymous usage signals — the site records anonymised interaction events (for example "a WhatsApp button was clicked on a route page") using a one-way hash. These events contain no name, phone number or exact IP address and cannot be linked back to you.
3. What we do NOT collect
- No advertising or cross-site tracking cookies are set by this website.
- No payment card data — standard transfers are paid in cash to the driver, so no card details ever pass through this website.
- No account or password — the service works without registration.
4. Why we process your data
- To perform the transfer contract — we need pickup details, times and passenger counts to operate the transfer you request (legal basis: performance of a contract).
- Flight tracking — flight numbers are used only to time your pickup correctly.
- Safety and legal compliance — commercial passenger transport records may be kept where Turkish law requires it (legal basis: legal obligation).
- Service improvement — anonymised usage signals help us understand which pages and booking flows work (legal basis: legitimate interest).
5. Who we share data with
Your booking details are shared only with the assigned driver (name, pickup point, time, passenger count) so that the transfer can be performed. We never sell, rent or trade personal data. WhatsApp communication is subject to WhatsApp's own privacy policy.
6. How long we keep data
Booking messages are kept for as long as needed to operate the transfer and handle follow-ups (for example lost items or return bookings), and no longer than legally required. Server logs rotate automatically. Anonymised usage events contain no personal data and may be kept for statistics.
7. Your rights (GDPR & KVKK)
Under the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK No. 6698), you can request at any time:
- a copy of the personal data we hold about you,
- correction of inaccurate data,
- deletion of your data ("right to be forgotten"),
- restriction of or objection to processing.
Send your request to [email protected]. We respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8. Data security
The website is served over HTTPS with modern security headers. Booking data is accessible only to the small dispatch team and the assigned driver. We minimise what we collect in the first place — the best-protected data is data that was never collected.
9. Children
Bookings are made by adults. We do not knowingly collect personal data from children; child seat ages are used only to prepare the correct equipment.
10. Changes to this policy
If this policy changes, the new version is published on this page with an updated date. Significant changes will be noted clearly at the top of the page.