Help centre
Belek Transfer — Frequently Asked Questions
Everything guests ask before booking a private transfer in Belek and Antalya: airport pickup, fixed prices, payment, vehicles, child seats, day trips and cancellations. If your question is not here, WhatsApp us — a real person replies in minutes, 24/7.
Booking & WhatsApp
How do I book a transfer with Taxi Belek Transfer?
Send your pickup point, drop-off, date, time, passenger count and luggage count on WhatsApp (+90 551 464 26 32). You receive a fixed price quote within minutes. No account, no app and no prepayment is needed.
How far in advance should I book my airport transfer?
For airport pickups we recommend booking at least 24 hours in advance so we can schedule flight tracking and assign the right vehicle. Same-day and last-minute bookings are usually possible too — send a WhatsApp message and we will confirm availability immediately.
Do I need to pay a deposit or prepay online?
No. Standard transfers require no prepayment and no credit card. The fixed price is agreed on WhatsApp before pickup and you pay the driver in cash at the end of the trip.
Will I receive a booking confirmation?
Yes. After you confirm the quote, you receive a WhatsApp message with your pickup time, vehicle type and fixed price. Before pickup we also share the driver name and vehicle plate number.
Can I book a return transfer at the same time?
Yes. Most guests book the airport return together with the arrival transfer. If your plans are not final yet, you can confirm the return later on WhatsApp — even the day before your flight.
Which languages do you speak?
WhatsApp support is available in English, Turkish, German and Russian. The website is also available in French, Italian, Spanish, Dutch, Polish and Arabic.
Airport Pickup
Where does the driver meet me at Antalya Airport?
Your driver waits in the arrivals hall, after customs, holding a name sign. The exact meeting point (Terminal 1 or Terminal 2) is confirmed on WhatsApp based on your flight number.
Do you track my flight if it is delayed?
Yes. We monitor all inbound flights to Antalya Airport in real time. If your flight is delayed, the driver adjusts automatically and waits — there is no extra charge for flight delays.
How long will the driver wait after landing?
The quoted price includes a generous waiting buffer of 60 minutes after landing for international flights — enough for passport control and baggage claim. If something takes longer, send a WhatsApp message and we will keep the driver updated.
How long is the transfer from Antalya Airport to Belek?
The distance is about 33 km. A direct private transfer normally takes 35–45 minutes depending on your hotel location in Belek or Kadriye and the time of day.
What happens if I cannot find the driver?
Send a WhatsApp message and we will connect you within seconds. The dispatch team has live contact with every driver, and you always have the driver's name and plate number in advance.
Do you also pick up from Terminal 2 and domestic flights?
Yes. We cover both international terminals and the domestic terminal at Antalya Airport (AYT). Just include your flight number when booking.
Prices & Payment
How much is a taxi from Antalya Airport to Belek?
A private sedan starts from €25 and a Mercedes Vito VIP minivan from €35. The exact fixed total is confirmed on WhatsApp before pickup — it never changes afterwards.
Are your prices per person or per vehicle?
All prices are per vehicle, not per person. The whole car is reserved only for your group, so a family of four pays the same total as a single traveler.
Which currencies can I pay in?
You can pay the driver in cash in Euro, US Dollar or Turkish Lira. The quote is given in EUR and the driver accepts the equivalent in the other currencies at a fair daily rate.
Are there extra charges at night or on holidays?
No. The fixed price is the same 24/7 — including late-night arrivals, early-morning departures, weekends and public holidays. Tolls, fuel and airport parking are already included.
Is tipping expected?
Tipping is never required. If you are happy with the service, a small tip is of course appreciated by the driver, but the quoted price is always the full and final amount.
Why is a pre-booked transfer better than the taxi rank?
Street taxis run on a meter, so traffic and route choice change the final cost. A pre-booked private transfer has a fixed total agreed in writing before pickup, a driver who waits with a name sign, and a vehicle matched to your group size and luggage.
Vehicles, Child Seats & Luggage
Which vehicles are in your fleet?
Sedans for 1–4 passengers, Mercedes Vito VIP minivans for up to 6 passengers with 6 large suitcases, family minivans for up to 8 passengers, and Sprinter minibuses for groups up to 19.
Do you provide child seats?
Yes — child seats and booster seats are free of charge. Tell us the age of each child when booking and the driver installs the right seat before pickup.
Can you carry golf bags?
Yes. Belek is a golf destination and our Mercedes Vito fits four passengers with four full-size golf bags comfortably. Mention golf bags when booking so we assign the right vehicle.
How much luggage can I bring?
A sedan carries up to 4 medium suitcases, the Vito up to 6 large suitcases plus hand luggage. For extra luggage, strollers or sports equipment, tell us in advance — it never costs extra, we simply plan the right vehicle.
Are the vehicles air-conditioned and non-smoking?
Yes. Every vehicle is air-conditioned, smoke-free, fully insured for commercial passenger transport and cleaned between transfers. Vito and minivan classes include USB charging and bottled water.
Can I travel with a pet?
Yes, pets in a travel carrier are welcome at no extra charge. Please mention the pet when booking so we assign a suitable vehicle.
Destinations & Day Trips
Which areas do you serve?
Belek, Kadriye, Bogazkent, Serik, Lara, Kundu, Antalya city centre, Side, Manavgat, Kemer, Alanya and the wider Antalya region — plus long-distance routes such as Pamukkale and Cappadocia.
Do you offer day trips and private tours?
Yes. Popular private tours from Belek include Pamukkale, Aspendos + Perge + Side, Demre–Myra–Kekova, Köprülü Canyon rafting, Antalya city tour and a 2-day Cappadocia trip. The driver waits at each stop and the itinerary is flexible.
Can you take me to the Land of Legends night show?
Yes — evening return transfers to Land of Legends are one of our most popular routes. The driver drops you at the entrance and picks you up at an agreed time or on your WhatsApp message.
Do you drive to other airports like Gazipasa or Dalaman?
Yes. We cover Gazipasa-Alanya Airport (GZP) and Dalaman Airport (DLM) as long-distance fixed-price transfers. Send your flight details on WhatsApp for an exact quote.
Can I make stops on the way?
Yes. Short stops (supermarket, pharmacy, viewpoint) are free — just tell the driver. Longer stops or multi-stop itineraries are quoted clearly in advance.
Changes & Cancellation
Can I cancel my booking?
Yes. Standard transfers can be cancelled free of charge up to 4 hours before pickup with a WhatsApp message. Since there is no prepayment, there is nothing to refund.
Can I change the pickup time or hotel?
Yes. Send the new details on WhatsApp and we update the booking instantly. If the route changes significantly, we confirm the new fixed price before the trip.
What if my flight is cancelled?
Simply forward the airline notification on WhatsApp. We move your transfer to the new flight for free — flight changes and cancellations never trigger a fee.
What if I leave something in the car?
Contact us on WhatsApp with your booking details. We contact the driver immediately and arrange the return of lost items — usually the same day.
Still have a question?
Some things are easier to answer for your exact trip — an unusual pickup point, a large group, a multi-stop day plan or a long-distance route. Send the details on WhatsApp (+90 551 464 26 32) and you will get a clear answer and a fixed quote within minutes. You can also browse the price list, the vehicle fleet or the Antalya Airport guide.
Get your fixed price in minutes
Private vehicle, fixed total, no prepayment — pay the driver in cash at the end of the trip.